Software isn’t just about features, it’s about the people behind it. In this blog, Louise explores why the vendor relationship is just as important as the software itself. Like a marriage, it’s a long-term partnership built on trust, honesty, and shared goals. And it can make all the difference to your success.

Most software projects fail, not because the tech doesn’t work, but because the people who use it aren’t supported to change. In this thought piece, I explore why successful software adoption depends on cultural change, team ownership, and structured communication, and how businesses that get this right will outperform their competition.